1. Introduction

This Privacy Policy ("Policy") is designed to help you understand how Alcove Realty ("we," "us," or "our") collects, uses, discloses, and safeguards the personal data of users ("you" or "your") who interact with our digital platforms. We are committed to protecting your privacy and ensuring compliance with the applicable law for the time being in force relating to the processing of Data.

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: We may collect your name, email address, phone number, and postal address.
• Transaction Data: Information about your property transactions with us.
• Usage Data: Information about your use of our website and other digital platforms.
• Technical Data: Information about your device, IP address, browser, and software.
• Your reviews, feedback and opinions about our products, programmes, and services.
• Other information: Age, sex, date of birth, marital status, nationality, occupation or any other personal information provided by you.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide services and information you request.
• To process property transactions.
• To communicate with you about our services, offers, and updates through email, SMS, social media channels, and other communication platforms.
• To improve our digital platforms and services.
• To comply with legal obligations.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet can be guaranteed to be entirely secure.

5. Sharing Your Information

We may share your personal data with:

• Service providers and business partners to fulfil your requests.
• Legal authorities and regulators as required by law.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Correct any inaccuracies in your personal data.
• Withdraw your consent where applicable.
• Request erasure of your personal data.
• Object to the processing of your personal data.

7. Privacy Policy or Terms and Conditions Communication

When you voluntarily send us electronic mail or fill up a form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. When filling out a form, you may be asked to enter your name, email address, or phone number. You may visit our site anonymously. If you submit your personal information and contact details, we reserve the right to Call, SMS, Email, or WhatsApp you about our products and offers, even if your number is registered under DND (Do Not Disturb).

8. Cookie Policy

Our digital platforms may use cookies to enhance your experience. You can manage your cookie preferences in your browser settings.

9. Contact Us

If you have any questions or concerns about this Policy or your personal data, please contact us at marketing@alcoverealty.in.